Let's Start Your Journey To Better Spine Health
The first step towards understanding your spinal condition begins with an expert assessment.
Address
Mediclinic Kloof Hospital, 511 Jochemus St, Erasmuskloof, Pretoria, 0048
Contact
(012) 367 4481
Open Hours
Mon – Friday | 08:00 – 16:00
Request A Spine Consultation
Complete the form below to request a consultation with Dr Jaytesh Pillay. Providing detailed information helps our practice better understand your condition and prepare for your appointment. One of our team members will contact you to arrange a suitable consultation.
Request A Spine Consultation
Complete the form below to request a consultation with Dr Jaytesh Pillay. Providing detailed information helps our practice better understand your condition and prepare for your appointment. One of our team members will contact you to arrange a suitable consultation.
What To Expect During Your Consultation
Your First Appointment
The goal of your consultation is to gain a thorough understanding of your condition and provide clear guidance regarding the most appropriate treatment options based on your individual needs.
During Your Consultation
- Review of symptoms
- Medical history assessment
- Physical examination
- Review of MRI scans and imaging
- Discussion of diagnosis
- Treatment recommendations
- Opportunity to ask questions
Personalised Treatment Plan
Every treatment plan is individualised according to your condition, symptoms, lifestyle, goals and clinical findings. Dr Jaytesh Pillay will discuss all suitable treatment options with you, ensuring you have the information needed to make confident and informed decisions about your care.
What To Bring To Your Appointment
Preparing For Your Consultation
To help maximise the value of your appointment and enable a comprehensive assessment, please bring any relevant medical information available to you.
Imaging Studies
- MRI scans
- CT scans
- X-rays
Medical Documentation
- Referral letters
- Previous specialist reports
- Surgical records
Medication Information
- Current medication list
- Relevant medical history
Why This Information Matters
Bringing complete and up-to-date medical information allows Dr Jaytesh Pillay to make an accurate diagnosis, fully understand your condition and recommend the most appropriate treatment plan. If you are unsure whether a document or scan is relevant, it is generally helpful to bring it with you for review during your consultation.
Patient Responsibilities
Helping Us Provide The Best Care
Excellent care is built on a partnership between you and your healthcare team. By following these simple guidelines, you can help us provide safe, effective and personalised treatment throughout your care journey.
Before & During Your Care
- Share your complete medical history.
- Inform us of any allergies or medications.
- Ask questions if anything is unclear.
- Follow your personalised treatment plan.
- Contact us if your symptoms worsen or change.
- Inform the practice if you are unable to attend your appointment.
Working Together
Open communication and active participation help us deliver the highest standard of care. We encourage you to discuss any concerns, ask questions and keep us informed throughout your treatment and recovery so we can support you every step of the way.
MORE INFORMATION
Practice Information & Patient Guidelines
Appointments & Communication
To help ensure a smooth consultation and provide the best possible care, please keep the following in mind.
- Arrive 10–15 minutes before your appointment.
- Bring relevant scans, reports and referral letters.
- Clinical advice cannot usually be provided via email or telephone.
- Our team is happy to assist with treatment-related enquiries where possible.
Medical Aid & Billing
Understanding your medical aid and billing responsibilities helps ensure a seamless treatment experience.
- Medical aid cover depends on your individual plan and benefits.
- Our team can assist with authorisations and supporting documentation.
- Professional fees may differ from medical aid reimbursement rates.
- Patients remain responsible for applicable co-payments or outstanding balances.
Prescriptions & Medical Certificates
Prescriptions and medical certificates are provided according to your individual clinical assessment.
- Medical certificates are issued where clinically appropriate.
- Prescriptions relate only to conditions assessed and treated by Dr Jaytesh Pillay.
- Repeat prescriptions may require a follow-up consultation.
- Please contact the practice if you experience unexpected medication side effects.
Rehabilitation & Recovery
Recovery is personalised and may include additional support services to optimise your outcome.
- Physiotherapy
- Rehabilitation programmes
- Biokinetics
- Occupational therapy
- Wound care where required
Your recovery plan will be tailored to your procedure, condition and individual rehabilitation goals.
FAQs
Please contact the practice directly using the contact details provided on this page or use the form to enquire about appointments and availability.
Bring any relevant imaging studies, reports, referral letters, medication lists and previous medical records that may assist with your assessment.
Please bring all relevant surgical records, imaging studies and reports to assist with a comprehensive review of your medical history.
The practice is located at Mediclinic Kloof Hospital. Location information and directions are available on this page.